2021年10月26日

Apple has been fined $13 million for selling phones that don’t come with a charging point

Go to the hot search! Apple was fined $2 million for not including the charging point.

Apple has been fined nearly $2 million in the Brazilian state of Sao Paulo for violating the Consumer Law Code after its new iPhone didn’t come with a charger, according to Brazilian technology news outlet Tilt. Sao Paulo’s consumer protection agency Procon-SP decided to fine Apple for its decision to remove the power adapter from the iPhone box, which has come under intense scrutiny.

After the release of the iPhone12, Apple decided to remove the charger from all phones and Apple Watches sold on its website, with the exception of the iPad.

Photo: Apple

However, it’s worth pointing out that the fine is not just about chargers. Procon-SP also cited Apple’s misleading advertising (iPhone11 Pro is not covered by water), iOS upgrade issues, and unfair terms and conditions.

Fernando Capez, executive director of Procon-SP, issued a stern warning to Apple after the fine, saying it needed to respect and understand Brazilian consumer laws and institutions. In addition to the lack of chargers, Apple has also been fined for misleading customers about the water resistance of the iPhone. Procon-SP claims that Apple refused to repair devices for customers who suffered water damage while using their iPhones, even if the devices were under warranty.

It is understood that Apple may appeal against the $2 million fine. There has been no comment from the company.

In fact, back in early 2020, Procon-SP asked Apple why it would no longer provide charging accessories for its new iPhones. Apple’s answer: Most consumers already have power adapters, and removing them reduces carbon emissions. But Procon-SP added that chargers are an “essential part” of using an iPhone or other products. Apple did not package the charger with the device, saying it violated Brazilian consumer protection laws.

Last October, Procon-SP again questioned Apple’s practices, and in November, Procon-SP concluded that there were no environmental benefits. In response to the fine, Procon-SP said it asked Apple to respond to questions about the price difference between the charger and the charger, and whether the cost of removing the charger is reflected in the price.

The agency demanded that Apple prove that not using the charger with the iPhone would not hurt consumers and that doing so would have an environmental benefit (which is Apple’s claim). Apple’s response to the Procon-SP reinforces its argument that most users already have compatible chargers and that the decision will reduce carbon emissions. However, the Brazilian agents were not satisfied with the response. According to Procon-SP, the power adapter is considered an essential component to use the product, and selling the iPhone without a charger is in violation of Brazilian consumer regulations.

The agency claimed that Apple had not provided sufficient evidence that removing chargers from the box would help the environment, and that the company could not guarantee that it would provide the same technical support to consumers who bought third-party chargers. Apple has until tomorrow to respond to a decision or face fines in Brazil. Although the decision is exclusive to the state of Sao Paulo, national consumer officials in Brazil are also considering forcing Apple to sell iPhones with chargers nationwide.

Until December, Brazilian authorities informed Apple that selling iPhones in the country without chargers in their boxes was a violation of consumer protection laws. Apple later responded by saying that most customers already had a backup adapter and that it wasn’t necessary to provide an additional adapter in the box.

A court in the Brazilian state of Sao Paulo has ruled that Apple must include chargers in all iPhones sold there, according to Sina Digital. According to the report, although Apple has already removed chargers and headphones from this year’s iPhone packaging, Brazilian authorities have ruled that the company must sell new iPhones with accessories in the country. The decision was confirmed by Procon-SP, the public consumer protection agency of Sao Paulo state.

Industry insiders pointed out that although Apple claims this is for environmental purposes, but for some users, it is an increase in costs.

In October 2020, Apple unveiled the new iPhone12 series, including iPhone12, iPhone12 Mini, iPhone12 Pro and iPhone12 ProMax. All four models support wireless charging, and none will come with a charger or headphones. Apple said it did not include the charger for environmental reasons.

According to Apple’s current website page, “Existing power adapters, EarPods with Lightning connectors, and USB-A to Lightning cables will work with the iPhone 12. With billions of these gadgets in use around the world, the new ones that come with them tend to sit idle, so the iPhone line will no longer ship with them. This will reduce carbon emissions and the exploitation and use of scarce raw materials. As a result, the packaging of products will be smaller, and the number of products that can be shipped will increase accordingly, resulting in fewer overall shipments. At the same time, we are pushing our manufacturer partners to switch to renewable energy. All of these measures will reduce carbon emissions by more than 2 million tons per year.”

Photo: Apple

Users can either continue to charge the new iPhone with the USB-A to Lightning cable they have, or they can use the USB-C to Lightning cable that comes with the current box for A quick charge, the company said. Also, the attached cable can be used with your USB-C power adapter or computer port. The reduction in emissions is equivalent to taking 450,000 cars off the road for a year.

Photo: Apple

However, one netizen said: “Apple looks worse and worse when you buy a phone. Even if you buy a phone, you have to pay extra for a charging head and cable.” Others applauded the fine, saying: “A phone without a charging point is the same as a bowl without a meal.”

At the same time, there are also consumer appeals: “In fact, manufacturers should develop environmentally friendly products in the name of environmental protection, instead of blindly degrading consumer experience in various names. Therefore, this fine, I believe that in the future products, perhaps Apple will return to the past, continue to provide some necessary accessories for mobile phones and other digital products.”

As previously reported by GizmoChina, Apple France’s official website revealed that the Cupertino-based company will launch the iPhone 12 series with USB Type C and Lightning headsets. For environmental reasons, the new iPhone 12 will no longer come with a standard power adapter or Lightning EarPods. Instead, it will come with a Lightning to USB-C cable, with the exception of France, the company said.

Speculation about the discrepancy has prompted some users on Reddit to point out that Apple had to include headphones in iPhones in France because of a law that obliges phone makers to offer hands-free solutions to their devices. One of the users said that because of the accessibility or disability law, smartphone manufacturers are required to ship smartphones with headphones. Others point out that France requires mobile phone manufacturers to provide “accessories to limit the exposure of the head to radio radiation during communication”.

It is reported that the French law, sales in France every a smartphone should be attached to the headset (a hands-free kit), this rule is when people in the use of smart phone call must have related accessories to make it without mobile phones on the ear, to avoid exposure to electromagnetic radiation, regardless of this rule is unreasonable, apple obviously need to follow, otherwise cannot in local selling the phone.

Additionally, Apple’s French online store has confirmed that the French version of the iPhone 12 series will ship with EarPods with Lightning port.

It’s also worth noting that while Apple is no longer offering EarPods as standard in other countries, it has lowered the price of the legal channels version to 149 yuan from 223 yuan, and the 20W USB-C power adapter is also priced at 149 yuan on its website.

Apple said it will not include wired headphones and chargers in the new phone’s packaging, in order to reduce carbon emissions and avoid mining and using valuable materials. It hopes other companies will follow Apple’s lead and remove the standard headphones and chargers from the packaging of phones and other products.

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