On the morning of July 21, the Meituan Public Welfare Foundation announced that it would donate 100 million yuan to China Red Cross Foundation and other public welfare organizations to provide strong support for public health, emergency rescue, livelihood support and post-disaster reconstruction in Henan.
It is understood that Meituan has been an emergency coordination of Henan local diverse social forces to participate in social assistance. So far, Meituan has donated 630,000 pieces of daily necessities in Zhengzhou, including pure water, rice, flour, grain and oil, to the flood control headquarters. In addition, Henan users can use the Meituan App, Dianping App and other services such as emergency shelter, emergency charging and volunteer search for people.
Need urgent seek refuge of henan users, can be in Meituan App and public comments on the App search keywords “henan oil”, or contact Meituan customer service, at present, Meituan has collected more than henan home service support capability sence of merchants to provide emergency shelter services to the public, Meituan will provide subsidies to support public welfare aid to merchants.
If you need to keep mobile phone communication unimpeded during the distress, users in Zhengzhou, Henan Province, can check the charging cabinet nearby through the Meituan App or small program. At present, Meituan has coordinated with Zhengzhou to open all the charger cabinets which are still in effective work for free, and users can charge for free. If the mobile phone is turned off, the cabinet has also set up an emergency charging line for users to use.
In order to ensure the material needs and safety of community residents, Meituan has preferably coordinated more than 20,000 group points to join the rescue team. Users in need of material rescue and community search can search nearby community group points with one click on Meituan APP or Meituan Preferred APP, and contact the leader for help. Especially for the users who live alone at home, they can find the leader nearby through the platform, and the platform will assist the leader to do a good job in the safety and life guarantee of the elderly living alone.
It is reported that Meituan has donated 630,000 pieces of warehousing materials in Zhengzhou region, including purified water, rice, flour, grain, oil, fruits and vegetables. Under the guidance of the flood control department, Meituan is doing a good job in the allocation of emergency materials and giving priority to the rescue workers and the affected people.
For travel orders affected by the storm, Meituan will refund them free of charge and bear all the handling fee. During July 20 and July 22, users can contact the customer service of Meituan for free refund and change of all unused hotel, home stay, ticket and train ticket orders in Henan Province. For the affected ticket orders, Meituan will also assist users to return and change their tickets in accordance with the airline policy.
At present, Meituan has set up a special rescue team for Henan rainstorm to coordinate various social forces in an emergency manner. In the future, Meituan will cooperate with relevant departments to participate in disaster relief by various means such as public donations, material assistance and organizing volunteers.